FAQs • Clinton, IA • CivicEngage

Do I need to disconnect services with the City of Clinton when I move to a new address?: No – we receive the final meter reading for the water meter from Iowa American Water Company and generate a FINAL bill for your services with the City of Clinton based off of that reading date.

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Sewer and Garbage/Yard Waste/Recycling

Sign up for ACH (PDF) from your Checking or Savings account. This is a FREE option for you to make your payment. You will still receive a bill; and the balance due each month will be drafted from your account.
Pay online with Online Bill Pay. This option also allows you to receive an email when your bill is generated & printed – and you can opt out of receiving a bill by mail - only emailed billing. There is a 2.65% convenience fee for using this payment option.
Dropbox: Pay with a check or money order, and place in an envelope with your remittance stub in the Dropbox located on 3rd Street, across from City Hall.
Mail: Return your payment in the return envelope with the remittance portion to the Finance Department, City Hall, P.O. Box 2958, Clinton, IA 52732

2. Do I need to contact the City to ‘turn on’ sewer and garbage utilities?: No – contact Iowa American Water for the turn on of your water services. The sewer and solid waste billing will go to whoever’s name the water is in at the address.

3. Do I need to disconnect services with the City of Clinton when I move to a new address?: No – we receive the final meter reading for the water meter from Iowa American Water Company and generate a FINAL bill for your services with the City of Clinton based off of that reading date.

4. Do I need to turn in my garbage carts to the City when I move?: No – please leave the carts at the address. All carts are the property of the City of Clinton and need to remain at the location for the next tenant.